Track record
Sixteen years shipping, six in production AI.
I learned by shipping: first for clients around the world, then for startups that had to scale, and for the last six years on AI that had to hold up with real customers.
Six years of AI in production
Agents, RAG, voice and evals, with customers on the other end.
Now
Chief Architect
at TWINii
Founder-side technical lead for a company building real-time AI twins of real experts.
I own
- AI and real-time voice
- Memory and guardrails
- Backend, web and mobile
- Data and cloud
- Security and release
Shipped
- The Web Presence Platform: a creator studio, hosted expert sites and voice widgets
- Organisation-wide security and software supply-chain hardening
- Spec-driven development, AI-assisted engineering standards and mobile release governance
Before that
Devnagri AI
Architect, then fractional CTO
LLM workflows, voice and RAG for a localisation platform across 22 languages.
Products of my own
onii.oneLive in alphaShip the campaign the day you think of it.- An AI-first email serviceIn progress, in stealthEmail that reads, sorts and drafts with you.
Then
Products that had to scale.
Technical lead, core product
Shiprocket
Built the core of its omnichannel commerce integrations: the architecture every courier and sales channel plugs into, on a PHP and MySQL stack built for volume. It went on to become an Indian unicorn.
Software architect → acting CTO
HumanFirewall
Took a security-awareness product from a brief to live in 45 days, then the spin-off tools behind it. Hired and ran the engineering team that carried it on after I left.
Solutions architect
ValueLabs
Refactored a five-year-old legacy system with customers still on it, module by module, and rebuilt it with multilingual support so the same platform could serve new markets.
UI/UX architect
Office Beacon
Modernised the front end of a suite of business tools: a shared component system, a cleaner information architecture and a faster build, without stopping the teams using them.
Solutions architect, five years
Balluun
Five years on a Silicon Valley B2B market network: real-time data feeds, third-party integrations, containerisation and the move to cloud-native, as the platform and its customer base grew.
Other roles
The rest of the sixteen years.
2019 to 2020Software ArchitectMarketing automation backends on a hybrid cloud.
2017 to 2018Engineering ManagerJoined as a contract architect, then ran engineering full-time and modernised the stack.
2016 to 2017Technical LeadA surgery discovery platform that helped secure the round.
2015 to 2016Staff EngineerA food delivery business run as a fleet of services and apps: ordering, dispatch and the tools behind the counter.
2015ContractA recipe platform built to scale: a growing library, a community posting into it and search that had to keep up.
ContractRemote engineeringEngineering for the news organisation’s digital side, on contract and remote.
2012 to 2015FreelanceClient work through Envato’s studio marketplace, for teams around the world.
2012 to 2015FreelanceSmall-business sites and fixes through Elto, later acquired by GoDaddy.
2012 to 2015FreelanceFixed-scope jobs, delivered fast and rated by the people who paid for them.
2012 to 2015AuthorProducts of my own, sold to developers on the Envato marketplace.
Alongside the work
Mentor, evaluator, maintainer.
builders mentored
At AngelHack, the Smart India Hackathon and HACKcelerator, as a mentor on the floor and in the room when the pitches happen.
years as an applications evaluator
For the Smart India Hackathon, reading and scoring the software entries that teams across India send in.
from mentorship to production
Mentored a team at the Indian Council of Medical Research, then consulted on the architecture that took their product from an idea to a system in use.
years of open source
Tools, resources and the odd fix, contributed and maintained throughout, from a git blog and a Laravel resource to a cleaner for a supply-chain campaign.
git.wtf · Laragist · alfred-makerlog · UsingDeno.com · polinrider-cleaner